Website Migration
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Q: What does the website migration service include? Will my site be safe?
A: The website migration service offered by HighTechs Market is absolutely free and consists of transferring all your web files, databases and e–mails from your present hosting provider to your brand new web hosting account with us. We will also fine–tune all the settings necessary for your sites to be fully operational on our ultramodern cloud hosting platform.Our technicians are fully capable of moving just about any site. With years of practical experience in the industry, they’re experts in the inner workings of our hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–made web app with many custom libraries is as easy as transferring a plain WordPress–based weblog.
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Q: How much time will the website migration procedure take?
A: We strive to accomplish all website migrations ASAP. Still, we don’t have a set time frame for web site migrations. There are certain things that you have to take into consideration – the sheer size of your site and the workload of our web site migration staff, etc. We always try to accomplish each migration within 48 hours. With smaller web sites, our staff usually manages to finish within 24 hours.
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Q: My personal privacy is vital to me. What information do you need to have?
A: Yes. We will require the name of the site that you’d like us to move. We will also need a way to log into your present web hosting account so that we can get the content associated with your site.
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Q: The login details for my hosting account are sensitive. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a customer. We’re focused on protecting the safety of the personal information obtained from the customers. To do so, we employ technical safety measures in order to prevent the loss, the misappropriation, the modification or the illegal leakage of the private data under our control. The safety measures include, but are not limited to: physical, electronic and administrative methods to safeguard and secure the details that we acquire on the World Wide Web. When we request customers to supply financial information (such as a credit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technique.
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Q: Will there be any outage for my site?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the transfer is completed, we’ll make sure that everything is functioning correctly and that the integrity of your data is not affected prior to notifying you that the migration is completed. After that, we will explain to you how to transfer the domain name to your web hosting account with us and how to edit the DNS settings.
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Q: Will my old web hosting provider have to do anything?
A: No. Apart from your login credentials for the Control Panel, we do not need anything. We will never touch base with your web hosting provider. They will not know anything about the transfer either.
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Q: Which hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. In essence, if we can gain access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.