Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Our client help Department is online nonstop to take care of every one of your service tickets. Every single ticket you send out to us is going to be replied to within maximum 60 mins. If your problem demands some help from an admin, we are going to forward the ticket to the person on duty and will notify you that the situation is under control.

  • Top quality support service

  • Professional Tech Help Service

  • We deliver round the clock client support through a lightning fast ticketing platform integrated into your Control Panel. You’ll be able to contact us all the time about any of the software applications that come pre–installed on the virtual server, this includes the chosen Linux OS version, the server administration panel and our in–house designed Website Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Website Control Panel that is provided free–of–charge in your virtual server, you can find an educational Help zone, which includes all that you should be informed about when running your websites and applications. We have added a wide range of how–to content articles and video courses that demonstrate the important website supervision responsibilities in an easy to comprehend form.