Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is qualified to rapidly take care of all Linux shared web hosting packages clients’ queries and assistance questions. Via our ticketing system, you are able to share your inquiry and a support team fellow member will, no doubt return to you within max sixty minutes. Realistically, practice has shown us that the typical solution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of knowledgeable technicians who’re able to answer to your inquiry promptly. You can easily speak with the tech support crew by launching a customer assistance ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may as well call us on the telephone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • HighTechs Market has integrated an in depth information base into the Control Panel that allows you to have very helpful step–by–step directions anytime. Each part of the Control Panel features its own contextual guide area displaying a variety of how–to posts. We have also made video clips to offer you with a much better idea of the simplest way to complete any presented procedure.